We use cookies to enhance your experience, analyze usage, and remember your preferences. Essential cookies are necessary for the app to function. By clicking "Accept all," you consent to our use of non-essential cookies. See our Privacy Policy for details.

Recovery Help

Can't access your account? Here's how to get back in.

If you lost your verification code

Verification codes expire after 10 minutes. If your code expired, go back to the login page and request a new one using the "Resend code" button.

If two-factor authentication is locked

After 5 failed attempts, your code will be invalidated. Request a new code and try again. If you continue to have trouble, contact Base44 support.

If you lost access to your email

If you can’t access the email associated with your account, you’ll need to verify your identity through our support team. Please contact Base44 support for assistance.

Disabling two-factor authentication

If you’re logged in, you can turn off two-factor authentication from the Security Settings page. If you can’t log in, contact Base44 support.